Contact Us

Have a question about one of our reviews, spotted something that needs updating, or want to share feedback about a sweepstakes casino we cover? We'd like to hear from you. This page explains the best ways to get in touch with the team at prowsedge.com.

Send Us a Message

The quickest way to reach us is by email:

[email protected]

We aim to respond to all enquiries within 48 hours on business days. If your question is time-sensitive — for example, you've noticed that a welcome offer has changed or a platform is no longer available in your state — please say so in your subject line and we'll prioritise it.

What We Can Help With

• Review accuracy: If you believe details on one of our sweepstakes casino reviews are out of date — redemption thresholds, eligible states, coin packages, or welcome offers — let us know. We fact-check our pages regularly, but platforms update their terms frequently.
• Editorial suggestions: If there's a sweepstakes or social casino you'd like us to cover, or a topic you think we've missed, we're genuinely interested in reader suggestions.
• General questions: Questions about how the sweepstakes model works, the difference between Gold Coins and Sweepstakes Coins, or how prize redemption is handled? Drop us a line — or take a look at our About Us page for background on how we research and rank platforms.
• Responsible play concerns: If you or someone you know is finding it difficult to manage time or spending on social casino platforms, please visit our Responsible Gambling page for guidance and resources.
• Partnership or commercial enquiries: For business-related correspondence, please use the same email address and mark your subject line clearly. All commercial relationships are disclosed in line with our editorial policy — commission does not determine how platforms are ranked on this site.

Reader Feedback Helps Keep Reviews Accurate

Sweepstakes casino platforms update their coin packages, welcome offers, and eligible state lists more often than most people expect. Offer terms change, new states get added or removed, and redemption conditions shift. Our readers are often the first to notice these changes, and your feedback directly shapes how we update our pages.

If you've had a positive or negative experience with a platform we've reviewed — particularly around prize redemption, identity verification, or payout processing times — we'd welcome the detail. We don't publish individual user accounts without permission, but first-hand experiences inform how we assess and weight the factors that matter most to players.

What We Won't Be Able to Help With

A few things fall outside what we can do from here:

• We are an independent comparison and review site, not a platform operator. We cannot access your account, process redemptions, or resolve disputes with any of the casinos listed on this site. For those issues, you'll need to contact the platform directly.
• We cannot give legal advice about whether a specific sweepstakes casino is available or permitted in your state. Availability varies by jurisdiction and changes frequently — check the operator's terms and, if needed, consult official state guidance.
• We cannot advise on tax obligations. Prize redemptions may be taxable under federal or state rules; players should keep records and seek guidance from a qualified tax professional or refer to IRS resources if needed.

Legal and Editorial Policies

If you have questions about how this site operates — including how we earn revenue, how platforms are selected and ranked, or our editorial standards — our About Us page covers all of that. Our Terms and Conditions set out the full legal terms governing use of prowsedge.com.

Response Times

We read every message. If you haven't heard back within the timeframe above, a follow-up to [email protected] is always welcome.